Email Automation

Lifecycle emails fired automatically when a lead is generated, drops cold, or is worked by an agent.

Sent today

1,842

Open rate

38.4%

Click rate

6.2%

Reply rate

2.8%

Bounce

1.1%

Email rules · 21

#	Category	Day	Template	Description	Sender	Queue	IP
1	First Touch	1	FormSubmitFollowUp	Auto reply after request form is submitted	confirm@augur.bot	Unassigned	Shared
2	First Touch	1	AutoReplySubscriptionDestination	Optional subscription confirmation	confirmation@myaugur.bot	Subscribed	Shared
3	Retention	1	UnassignedWithWelcomeCallBack	Follow-up if can't reach client (<10 callbacks)	maria@augur.bot	Unassigned Leads	Dedicated
4	Retention	2	UnassignedWithVoucherCode	Follow-up email + voucher	maria@augur.bot	Unassigned Leads	Dedicated
5	Retention	4	UnassignedWithBestDeals	Follow-up with best deals	maria@augur.bot	Unassigned Leads	Dedicated
6	Retention	6	UnassignedAndReasonsToBook	Final reasons-to-book email	maria@augur.bot	Unassigned Leads	Dedicated
7	Sales Floor	X	AutomaticPriceQuoteOne	1st automated price quote	kat@myaugur.bot	Future travel dates	Shared
8	Sales Floor	X+14	AutomaticPriceQuoteTwo	2nd email after two weeks	kat@myaugur.bot	Future travel dates	Shared
9	Sales Floor	X+28	AutomaticPriceQuoteThree	3rd email after four weeks	kat@myaugur.bot	Future travel dates	Shared
10	Sales Floor	X+40	AutomaticPriceQuoteFour	4th email — until travel date expires	kat@myaugur.bot	Future travel dates	Shared
11	Expired Re-engage	Y	PriceQuoteClosedExpired1	1st email after travel dates passed	kat@myaugur.bot	Expired dates	Shared
12	Expired Re-engage	Y+14	PriceQuoteClosedExpired2	2nd email	kat@myaugur.bot	Expired dates	Shared
13	Expired Re-engage	Y+28	PriceQuoteClosedExpired3	3rd email	kat@myaugur.bot	Expired dates	Shared
14	Agent 1-on-1	1o1	PriceQuoteMail1	Price quote from the agent	agent@domain	Active	Shared
15	Agent 1-on-1	1o1	IntroLetter	Intro letter — first email from agent	agent@domain	Active / Pending	Shared
16	Agent 1-on-1	1o1	JustTriedToCallYou	Just tried to call you	agent@domain	Active / Pending	Shared
17	Agent 1-on-1	1o1	DidYouGetMyQuoteTo	Did you get my quote?	agent@domain	Active / Pending	Shared
18	Agent 1-on-1	1o1	PromotionalFaresForFlightsTo	Promotional fares for route	agent@domain	Active / Pending	Shared
19	Agent 1-on-1	1o1	AreYouStillGoing	Are you still going?	agent@domain	Active / Pending	Shared
20	After Trip	Post	HowWasYourTrip	Customer feedback after trip	doNotReply@domain	Closed / Sold	Shared
21	After Trip	Post	UniqueReviewLetter	Review request	doNotReply@domain	Active (All)	Shared